App
Doctor Consulting App
Medics
This application facilitates booking doctor appointments for consultations. Users can search for doctors, schedule appointments, make payments, and successfully confirm bookings for specific dates and times. Additionally, users can engage in hassle-free consultations via chat, voice calls, or video calls through this platform.
User Interview Question.
User Persona.
Insights from User Research.
Empathy Mapping.
Empathy mapping sessions unveiled user insights, informing me of their needs, pain points, and preferences in doctor's consulting apps.
Competitor Analysis.
By conducting competitive analysis, I've comprehended the strengths and weaknesses of current doctor's apps within the market, aiding in understanding the landscape.
Problem Statement.
Upon extracting the problem statement from our user research, I gained a clear understanding of the pain points and challenges users face with existing doctor's consulting applications.
User Journey Mapping.
After completing the User Journey Mapping process, I gained a holistic view of the end-to-end experience users undergo when interacting with doctor's consulting applications.
Affinity Mapping.
By employing Affinity Mapping, I structured qualitative data from research, interviews, and observations, illuminating user needs, pain points, and preferences.
User Flow.
Creating the User Flow illuminated the user's journey in the doctor's app, pinpointing UX improvement opportunities.
Low Fidelity Wireframe.
Basic wireframes swiftly illustrated the doctor's app interface, assisting in layout decisions and feature prioritization.
Mid Fidelity Wireframe.
Moving from low-fidelity to mid-fidelity wireframes enhanced design precision, capturing doctor's app layout and functionality in detail.
Final Design.
Prototyping.
Prototyping enabled realistic user interaction testing, facilitating design refinement and enhancing overall user experience in doctor's app.
Conclusion.
"By integrating all these features into a single platform, the application ensures a efficient experience for users, reducing the hassle of traditional appointment scheduling and consultations. The user-friendly design functionality make it an essential tool for modern healthcare management, improving access and communication between doctors and patients."
