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Heuristics Evaluation
Delhivery
Delhivery
Delhivery is a well-known logistics and courier service provider in India. It is one of the largest and fastest-growing logistics companies in the country, offering a range of services related to e-commerce fulfillment, warehousing, last-mile delivery, and more.
Goal
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Detect usability issues
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Guide design decisions
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Enhance user satisfaction
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Improve task efficiency
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Increase productivity
Process
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Establishing list of heuristics
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Selecting the evaluators
Brief your evaluators
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Evaluation phase
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Identifying problems
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Creating design solutions
Heuristics
Heuristic evaluation is a process where experts use rules of thumb to measure the usability of user interfaces in independent walkthroughs and report issues. Evaluators use established heuristics and reveal insights that can help design teams enhance product usability from early in development.
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